Meet Welcome to Our Support Center! Discover exceptional service and quick solutions – Your OEM Manufacturing Partner

Professional Factory of Custom Promotional & Pet Products Since 2003

Promotional Gift Customization Solution Experts

Support

Welcome to Our Support Center! Discover exceptional service and quick solutions

Welcome to our Support page! We are committed to providing our customers with exceptional service and a seamless experience. Here, you can find detailed information about our products and services, including FAQs, social media links, our product catalog, and our contact information. Our goal is to help you quickly resolve any issues and ensure your needs are met in a timely manner.

If you encounter any difficulties while customizing your products, feel free to contact our customer support team. Whether through email, phone, or WhatsApp, our professional team is always ready to assist you. Thank you for choosing us, and we look forward to providing you with the best support!



Support | OEM Manufacturer of Promotional Gifts & Pet ProductsProfessional Factory of Custom Promotional & Pet Products Since 2002

Founded in 2002, Brilliant has grown into a leading OEM and ODM manufacturer specializing in custom promotional merchandise and pet accessories. With in-house mold design, die-casting, enamel coloring, and assembly capabilities, we deliver complete solutions under one roof.

Our production facility supports custom challenge coins, medals, pins, pet harnesses, collars, and more—tailored for corporate buyers, military organizations, and international pet brands. Each product is engineered to meet global quality standards and branding goals.

Trusted by clients in over 60 countries, Brilliant offers low MOQs, flexible packaging, and on-time global delivery. Whether you're sourcing promotional items or launching a private-label pet product, our team is ready to support your vision.